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Claim

Claiming Compensation

You can make a claim against any council or housing association landlord if you reported a repair to them and it wasn’t repaired or carried out in a timely manner. You can also claim compensation if you haven’t been able to use your home in the normal way because of repair problems.

You can claim compensation for items of yours that were damaged or destroyed because of your landlord’s failure to carry out repairs.

For example clothing and bedding ruined by mould or furniture damaged by water leaks. You can also claim compensation for your belongings that were damaged or broken by repair work. You can claim the cost of replacing items that were damaged or destroyed. This might only be the second-hand value of the goods, unless it’s not possible or reasonable to buy second-hand replacements.

What can I claim for?

Problems you’ve reported that have
not been fixed such as…

  • ANY disrepair that has caused ill health
  • Damp or mould that’s NOT caused by condensation
  • Damp or rotten flooring
  • Broken or faulty boilers or central heating systems
  • Leaking roof or leaking gutters
  • Damaged or defective electrics, lights, sockets etc
  • Broken or rotten windows and doors

Who can I claim against?

Any Council or Housing Association landlord

You can make a claim against any council or housing association landlord if you reported damage or disrepair to them and it wasn’t fixed quickly.

Claiming Compensation for your items.

You can make a claim against any council or housing association landlord if you reported a repair to them and it wasn’t repaired or carried out in a timely manner. You can also claim compensation if you haven’t been able to use your home in the normal way because of repair problems.

You can claim compensation for items of yours that were damaged or destroyed because of your landlord’s failure to carry out repairs.

For example clothing and bedding ruined by mould or furniture damaged by water leaks. You can also claim compensation for your belongings that were damaged or broken by repair work. You can claim the cost of replacing items that were damaged or destroyed. This might only be the second-hand value of the goods, unless it’s not possible or reasonable to buy second-hand replacements.

Our Mission & Vision

Our specialist panel of solicitors will collect the facts about the disrepair and consider if your landlord is in breach of their tenancy agreement. We will then carry out an initial assessment of your case, instruct a professional surveyor to complete a report identifying repairs and request the landlord to complete repairs within an agreed time-frame. We will consider an injury or ill-health suffered as a result of the disrepair, along with any other losses such as damage to clothes, carpets, furniture etc